Review a local, transactional e-commerce site

Hello passengers, we are in Malaysia Airline now~! We will fly you to the Malaysian Airline Company & find out what are the E-Commerce services offered by the company in malaysiaairlines.com!!!

Malaysia Airline System Bhd (MAS) is a local company that provides flight services to its customers through online. The high quality of online ticket booking services assisted the company to gain competitive advantage from its competitors.





















What are the Features of E-Commerce Services provided in MAS Website?

  • Allows customers to book the flight tickets through online at anytime & anywhere
  • Facilitates the registration & payment of airline tickets through online
  • Fast & secure online payment services
  • Permits its customers to choose their prefer destinations when online
  • Different holiday packages are provided for customers to choose through online
  • Ticket booking information & timetable are available on the company website
  • Attracts customers by offering stimulus packages on internet
  • User-friendly online services such as dealing with queries from customers


  • Flight Packages Promotion on MAS Website:

    MAS offered its Free & Easy Packages to customers and allow them to book the tickets through online. This E-Commerce strategy is able to attract more customers to use the services offered by MAS.



    Destiinations Available on Free & Easy Packages:



    What are the Potential Impacts from E-Commerce provided by MAS?

  • Trust, loyalty, & satisfaction of customers increased
  • Reputations of MAS enhanced
  • Long-term competitive advantage of MAS developed
  • Enhance public confidence


    Conclusion:

    E-Commerce is useful to the company who trades goods & services to customers through electronic online. The implementation of an E-Commerce site from Malaysian Airlines Bhd not only can create benefits for both company & consumers, but it also able to assist the company to sustain long-term achievement.


    Related Website Links:

  • Malaysia Airlines
  • Selamat Datang > Welcome to Malaysia Airlines
  • Malaysia Airlines - Free & Easy Packages
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    1 Response
    1. Jian Zhong Says:

      Nice ... starting attract by the e-commerce


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